With over 12 years of experience in customer relationship, along with a double master's degree, I cultivate long-term partnerships that contribute to increased client retention and drive sustainable business growth.

 

My focus on delivering sales results and providing top-notch account management has consistently positioned me as a valuable asset to organizations. 

 

As a certified CPIM professional, I understand the challenges face in the manufacturing industry having a strong grasp of production planning, inventory management, and lean manufacturing principles.

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In ITIL v4, I learned about best practices for managing IT services, essential for ensuring efficient IT delivery and continual enhancement of service quality.

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With extensive experience on Cloud ERP systems and APS, I can guide organizations in adopting secure and cutting-edge solutions enabling to streamline processes, improve efficiency, and make data-driven decisions.

 

I am also well-versed in the latest technologies and trends from advanced analytics and BI tools to emerging technologies such as automation, robotics, and IIoT that drive innovation in the industry.

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I would welcome the opportunity to further discuss how my expertise aligns with your organization's goals and explore potential collaboration opportunities.